Computers and Internet

Soft resetting Surface Pro 3 or 4

If your Surface Pro stuck on Surface logo screen, you may be able to recover by simultaneously pressing and holding Power and Volume Up buttons. Specifically:

1. Keep power plugged in.

2. Press and hold power to shut it down.

3. Press and hold power and Volume Up. Keep holding Volume Up until BIOS screen comes up.

This will get you to a text based menu of sorts. From there you can simply exit. This will do equivalent of battery remove / reinsert and it helped my Surface Pro 3 recover from Windows Update induced startup lock at the Surface screen without spinning dots. Hope this saves you from a support call.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s